1. Introduction
Welcome to Pockettpinch. These Terms and Conditions (“Terms”) govern your access to and use of our platform and services. By using Pockettpinch, you agree to be legally bound by these Terms.
2. Eligibility
You must be at least 18 years old to use Pockettpinch. By creating an account, you confirm that you meet this requirement.
3. Restricted Categories
The following product categories are strictly prohibited from being listed, sold, or purchased on Pockettpinch:
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Drugs & drug paraphernalia
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Weapons & explosives
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Certain tobacco & alcohol products
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Hazardous materials
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Endangered species or products made from them
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Intellectual property–infringing goods
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Offensive or controversial materials
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Human parts & burial artifacts
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Certain financial products
Violations may result in immediate account suspension or permanent ban from the platform.
4. Commission Rates by Category
Pockettpinch charges a commission on each successful sale. The current commission rates by category are:
| Category |
Commission Rate |
| Electronics & Gadgets |
8% |
| Beauty, Health & Wellness (Non-medical) |
15% |
| Books, Art, and Collectibles |
10% |
| Custom or Handmade Goods |
15% |
| Heavy/Bulky Items (Furniture, Appliances) |
8% |
| Fashion & Apparel |
12% |
| Footwear & Accessories |
12% |
| Home & Kitchen |
10% |
| Toys & Games |
10% |
| Pet Supplies |
10% |
| Automotive Accessories |
8% |
| Sports & Outdoor |
10% |
| Services (Digital or Local) |
20% |
| Groceries / Food (Non-perishable) |
10% |
| Baby & Maternity |
10% |
5. Payout Schedule
Sellers are eligible for same-day payouts if a clear image of a Knutsford Express or Zipmail receipt is submitted within 48 hours of dispatch.
If valid proof of shipment is not provided within this timeframe, the withdrawal request will be reversed, and payout will be delayed until proper verification is received.
6. Refund & Return Policy
Pockettpinch adheres to the Consumer Protection Act of Jamaica. All refund and return requests must comply with this legislation. Buyers and sellers are expected to resolve return-related issues in good faith. Further details are available in our separate Return & Refund Policy.
7. Dispute Resolution
In the event of a dispute between users (buyer or seller), the following process applies:
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Arbitration is required as the first method of resolution.
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If unresolved, the matter may be escalated to the Courts of Jamaica.
All users agree to follow this procedure as a condition of using the Pockettpinch platform.
8. Account Termination
Pockettpinch reserves the right to suspend or permanently terminate accounts that engage in:
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Violations of these Terms
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Sale of restricted items
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Fraudulent, abusive, or unethical practices
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Non-compliance with payout, refund, or dispute procedures
9. Limitation of Liability
Pockettpinch is not responsible for:
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Indirect, incidental, or consequential damages
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Issues arising from third-party sellers or buyers
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Product defects, delivery delays, or misrepresentation of items
Users are encouraged to use documented communication and verified shipping to ensure secure transactions.
10. Modifications
These Terms may be updated at any time. When updated, the “Effective Date” will be revised accordingly. Continued use of the platform indicates your acceptance of the new Terms.
11. Contact Us
For inquiries or support:
📧 Email: Support@pockettpinch.com
📱 WhatsApp: +1 (876) 228-3269